Shawn and Nick fixed most of our problems in less than an hour and will be back with replacement parts to fix the remaining ones.
Response from Hurlburt Heating & Plumbing:
We’re so glad you had a good experience.
Overall Experience
Quality
Price
Convenience
Diagnosed furnace overheating condition with no heat output. Identified multiple cracks in heat exchanger and determined the bimetal fan switch was not operating correctly, causing blower failure. Tagged furnace out of service due to safety concerns and arranged for service advisor to provide replacement options.
Responded to emergency call for burst copper pipe after water meter. Upon inspection, discovered frozen copper pipe had burst, requiring sectional replacement. During comprehensive system check, identified and capped an additional leak in an old galvanized line, restoring water service to the home.
Responded to service call for boiler leaking water with active low pressure light. Upon inspection, identified loose condensate trap that had been previously replaced. Tightened the screw-on trap securely, resolving the leak issue. System returned to normal operation with no further adjustments needed.
Responded to no heat call at residential property. Upon arrival, furnace was operational but inspection revealed dangerous situation with vent pipe discharging into basement. Performed diagnostic testing on system components and verified temperature readings. Due to safety hazard, shut off gas supply, disabled furnace, and scheduled follow-up service with advisor to present remediation options to property owner.
Replaced corroded and leaking IBC condensate trap on customer's boiler system. After installation, filled the new trap with water and verified proper system operation through testing cycles. System is now functioning normally with no leaks observed.
Performed diagnostic assessment on non-functioning electric water heater. Determined unit was repairable and not leaking as initially suspected. Completed necessary repairs and restored full operation of the 50-gallon electric water heater.
Responded to emergency call for shower valve leaking extensively into bathroom and basement. Upon inspection, discovered customer's DIY cartridge replacement attempt resulted in faucet broken off inside wall. Accessed plumbing through wall cutout, removed pedestal for proper access, and replaced damaged shower valve and trim assembly to restore proper functionality and eliminate leaks.
Performed Family Rewards maintenance visit on boiler system. Conducted comprehensive inspection including combustion air, ignitor, heat exchanger, water pressure/temperature, and zone board. Cleaned igniter and noted heat exchanger buildup recommended for cleaning next season. Identified damaged seal on condensate trap causing flue leakage; replacement recommended. System currently operating normally. Visual inspection of circulation pump (Taco Comfort Solutions 0015e3) and associated plumbing connections completed.
Responded to service call for leaking supply manifold on boiler. Removed and regreased three O-rings, identified one brittle O-ring requiring replacement. Documented all four seals with measurements and photographs for proper replacement parts. Customer temporarily mitigated leak until return visit with correct seals can be scheduled.
Resolved severe toilet blockage in home's only bathroom. Upon inspection, found toilet completely plugged and unable to flush properly. Successfully cleared the obstruction using professional equipment and verified proper operation through multiple test flushes.
Responded to no heat complaint at rental property with older furnace system (exact age unknown). Upon diagnostic inspection, determined the blower motor had failed - evidenced by loud operational noise despite presence of flames. Recommended replacement of the motor and scheduled follow-up estimate for potential complete system replacement due to age of both units in property.
Completed annual furnace maintenance on 3-year-old system with Rewards membership. Performed combustion analysis with Testo 310 II analyzer showing 90.1% efficiency, normal CO/CO2 levels, and proper excess air (24.4%). Verified proper operation of IBC unit with associated plumbing and venting system; all components functioning correctly with no operational issues identified.
Performed comprehensive duct cleaning service in conjunction with HVAC system installation. Thoroughly cleaned contaminated ductwork throughout the system, including main trunk lines and flexible connections, removing accumulated dust and debris to improve system efficiency and indoor air quality.
Completed scheduled maintenance on recently installed Lennox LP furnace system. Performed comprehensive 12-4 tune-up inspection with thorough examination of control board electronics and wiring connections. System is operating at optimal condition with no issues or concerns identified.
Performed routine maintenance on 19-year-old furnace and identified critical issues including oil leakage from blower motor and early signs of inducer motor failure. Used inspection camera to examine internal components and ductwork condition. Recommended replacement of both blower and inducer motors to prevent system failure and restore optimal performance.
